We're Here To Help


If you and your family are struggling with challenges in your daily life, Help Network of Northeast Ohio is here for you. We administer or refer to a wide variety of emergency and non-emergency assistance programs that can get you the help you need.

Our programs include:

211 Information and Referral

A comprehensive, up-to-date database of community resources available 24 hours a day, offering centralized information and referral for individuals seeking various services in the community- whether via programs offered by Help Network of Northeast Ohio or referral to other agencies.  Individuals can also access the database of community resources through our website, HelpNetworkNEO.org, or receive food pantry referrals by texting helpnetwork to 898211.

B.R.I.D.G.E.S. (Building Recovery of Individual Dreams Through Education and Support)

A ten-week course for mental health consumers taught by mental health consumers.  It is meant to empower consumers of mental health services to accept their illness, take control of their illness, and become an active member of their individual communities.  Participants learn how medications work on the brain and, most importantly, learn about recovery.

Deaf and Hearing-Impaired

Help Network of Northeast Ohio is able to assist deaf and hearing-impaired individuals via the TDD with all services listed and to contact interpreter services after hours.  Hearing-impaired callers may also contact the Ohio Relay Services at 1-800-750-0750.

Homeless Outreach Program

The PATH (Project for Assistance in Transition from Homelessness) is a SAMSHA grant funded program that provides outreach in both Mahoning and Trumbull Counties to individuals who are experiencing homelessness- attempting to link them with resources and stable housing.

Housing Opportunities Program

This program provides rental assistance for up to two years to Mahoning County residents who are receiving services through agencies connected with the Mahoning County Mental Health and Recovery Board.  Help Network also offers permanent and supportive housing vouchers through this program.  Participants in both of these programs must be involved with the Mahoning County Mental Health & Recovery system.  Help Network is also in a partnership with two other social service providers in the Commons at Madison, a permanent and supportive housing project designed for individuals with mental health and/or substance abuse issues.

Intensive Guardianship Program

This program is for individuals who are in need of a Guardian to oversee them.  It can only be accessed through referrals from the Mental Health & Recovery or Developmental Disabled systems that contract with Help Network for Guardian Services.  In addition, the probate court has ultimate approval of all the guardianships.

Mahoning Valley Dispute Resolution Services

A confidential, neutral and independent third party mediation and dispute resolution service.  Mediation services offer an effective and economical alternative to traditional dispute resolution options like courts and law enforcement.  MVDRS is the sole regional provider of comprehensive mediation services to resolve disputes including civil actions, landlord/tenant, consumer, workplace, neighborhood and family.

Payeeship Programs

The Payeeship Program provides support to individuals who are unable to manage their income.  These individuals are referred by the Mental Health & Recovery or Developmental Disabilities providers for consideration.  This service is provided for individuals from Mahoning, Trumbull and Columbiana counties. The program is located at 261 E Wood St. in Youngstown.

Peer Resource and Recovery Programs- Youngstown and East Liverpool

This program is offered at The Community Center, 1344 Fifth Avenue in Youngstown; and the Peer Resource and Recovery Center, 509 Market Street in East Liverpool.  Here, individuals with severe and persistent mental illness gather and participate in programming to assist in coping with their illness.  There are recovery groups along with social, recreational and fitness activities to promote overall wellness and fellowship.  In addition, this program has a number of peer specialists who have specific training to work with individuals with mental illness and/or substance abuse issues.

Senior Line

Information and referral and support services are available to the 55+ population of Mahoning, Trumbull and Columbiana Counties.

Special Navigator for Families with Special Needs

The Special Navigator for Families with Special Needs program offers free guidance and referral information to families that have children with special needs.  A Parent/Family Specialist assists families and professionals in locating programs, services and information by calling 330-747-KIDS (5437).  This service is available to Mahoning and Trumbull County residents.  The Respite and Summer Programs for Families with Special Needs document is available on this website.  It is updated each spring.  Please call for additional information.

Suicide and Crisis Intervention/Prevention

24/7/365, Help Network’s hotline is for individuals contemplating suicide, or concerned friends or family members seeking help for a loved one.  We are also a back-up call center for the National Suicide Prevention Lifeline serving multiple states including Ohio.  Help Network is also a 24-hour crisis intervention hotline for individuals experiencing any type of crisis.

Suicide Prevention Education

Speakers are available to discuss suicide prevention at schools, groups and trainings.

Survivors of Suicide Support Group

A grief group that meets in Mahoning and Columbiana Counties for families and friends who are coping with the death of a loved one due to suicide.

Victims Assistance

The agency offers immediate crisis intervention and emergency linkage to rape counselors and domestic violence professionals/shelters. A Victims Advocate provides community support, advocacy and reassurance to victims of crime following a traumatic experience.

Victims of Crime Support Group

A support system in Mahoning and Columbiana Counties to facilitate recovery from trauma.

Warm Line

A Peer-to-Peer service that specializes in helping individuals who are struggling with mental health or substance abuse issues or know of someone who just needs someone to talk to.  Services available Monday-Friday 4pm-8pm and Saturdays 1pm-3pm at 1-866-303 PEER (7337).

W.R.A.P. (Wellness Recovery Action Project)

Offers assistance in the development of skills to aid in mental health consumers’ recovery.