Help Is Here

Help Hotline Is Now Help Network of Northeast Ohio

Help Hotline Crisis Center, Inc., which has served the needs of thousands of individuals in the tri-county area since its founding in 1971, now has a new identity: Help Network of Northeast Ohio.

“We’re very cognizant of and grateful for the many efforts our dedicated employees and voluteers have made on behalf of Help Hotline during its decades of service to the community. And while suicide intervention and prevention remains a very important part of the work we do, we offer many more services to individuals and families in northeast Ohio,” said Vince Brancaccio, Chief Executive Officer. “We feel that our new name better reflects the diversity of these services, and will resonate with both those we serve and the many institutions and agencies that support our work.”

The rollout of the new name coincides with the debut of our new and completely redesigned website ( The new website will make it much easier for those we serve to get directly to the help they need. In addition to prominently displayed Suicide Hotline phone numbers, it includes clickable areas representing the services accessible through the agency.

Those services relate to areas such as:

  • mental health
  • substance abuse
  • veterans assistance
  • homelessness
  • victims’ assistance
  • utilities assistance
  • health
  • housing
  • food
  • seniors
  • special needs/TDD
  • other assistance

Some services are provided directly by Help Network of Northeast Ohio programs, while others are offered by outside agencies Help Network refers to. The agency’s 211 Database enables those who browse the website to put in any search term and see a wide range of help available.

Help Network of Northeast Ohio is licensed by the Ohio Department of Mental Health (ODMH) and accredited by the American Association of Suicidology (AAS) and the Alliance of Information and Referral Systems (AIRS). Additional affiliations include the Commission on Accreditation of Rehabilitation Facilities (CARF); the Ohio Department of Mental Health & Addiction Services (OHMHAS); United Way of Youngstown and the Mahoning Valley; United Way of Trumbull County; and the Mahoning, Trumbull and Columbiana County Mental Health and Retardation Boards.