Help Is Here


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Our Mission

Improving lives by providing immediate comprehensive services to support and connect people with community resources.

Our Work

Help Network of Northeast Ohio continues to provide 24/7 crisis intervention, suicide prevention and intervention, referrals, support services and counseling services to persons experiencing mental health related and/or situational problems.

Help Network of Northeast Ohio also:

  • refers and links persons in need of emergency assistance to community resources that can provide it
  • disseminates information about community human services to individuals and families who need them
  • works with planning organizations and government units to ensure these services are provided

Our Team

Help Network of Northeast Ohio is governed by a 16-member Board of Directors. The CEO, who is a non-voting member of the Board, has responsibility over the operations of the agency, its programs, and special projects. Help Network employs over 50 full-time and part-time staff which includes trained crisis workers, peer support specialists, and licensed mental health professionals.

Our Community

Help Network serves Mahoning, Columbiana, Trumbull, Lake, and Ashtabula County residents. Help Network responds to approximately 100,000 calls and provides in-person services to approximately 1,000 individuals each year.

Our Accreditations

Help Network of Northeast Ohio is accredited by:

  • Commission on Accreditation of Rehabilitation Facilities (CARF) International [3-year accreditation]
  • American Association of Suicidology (AAS) [5-year accreditation]
  • Inform USA [5-year accreditation]

Our Certifications

Help Network of Northeast Ohio is certified by the Ohio Department of Mental Health and Addiction Services (OHMHAS) in the following areas:

  • Hotline
  • Peer Recovery Services
  • Prevention Service
  • Referral and Information Service
  • Supplemental Service – Community Center Services
  • Supplemental Service – Guardianship
  • Supplemental Service – MCHOP
  • Supplemental Service – PATH
  • Supplemental Service – Payeeship
  • Supplemental Service – Recovery Services
  • Supplemental Service – Special Navigator
  • Supplemental Service – Warm Line

Our Affiliations

  • Mahoning, Trumbull, and Columbiana County Family and Children First Councils
  • Mahoning and Trumbull County Homeless Continuum of Care
  • Coalition on Homelessness and Housing in Ohio (COHHIO)
  • National Suicide and Crisis Lifeline
  • Ohio United Way
  • Ohio Domestic Violence Network
  • Ohio 211 Collaborative
  • Inform Ohio (Formerly Ohio AIRS)
  • National Guardianship Association
  • Ohio Guardianship Association
  • Corporate Alliance to End Partner Violence
  • NAMI Mahoning Valley