Services
If you and your family are struggling with challenges in your daily life, Help Network of Northeast Ohio is here for you. We administer or refer to a wide variety of emergency and non-emergency assistance programs that can get you the help you need.
Unless otherwise indicated, Dial 211 24 hours a day, 7 days a week to learn more about any of the following programs:
Suicide and Crisis Intervention/Prevention
24/7/365, Help Network’s hotline is for individuals contemplating suicide, or concerned friends or family members seeking help for a loved one. We are also a call center for the National Suicide and Crisis Prevention Lifeline (988) for our local region. Help Network is also a 24-hour crisis intervention hotline for individuals experiencing any type of crisis.
Please call the number for your area:
| Mahoning and Trumbull County | (330) 747-2696 |
| Columbiana County | (330) 424-7767 |
| E. Palestine, Sebring, Beloit, & W. Columbiana County | 1 (800) 427-3606 |
| Ashtabula Mental Health Hopeline | 1 (800) 577-7849 |
211 Information and Referral
A comprehensive, up-to-date database of community resources available 24 hours a day, offering centralized information and referral for individuals seeking various services in the community- whether via programs offered by Help Network of Northeast Ohio or referral to other agencies.
Call: 211
Online Access: Database
Intensive Guardianship Program
This program is for individuals who are in need of a Guardian to oversee them. It can only be accessed through referrals from the Mental Health & Recovery or Developmental Disabilities systems that contract with Help Network for Guardian Services. In addition, the probate court has ultimate approval of all the guardianships.
Payeeship Programs
The Payeeship Program provides support to individuals who are unable to manage their income. These individuals are referred by the Mental Health & Recovery or Developmental Disabilities providers for consideration. This service is provided for individuals from Mahoning and Trumbull counties.
Location: 261 E Wood St, Youngstown, OH 44503
Peer Resource and Recovery Programs
These programs allow individuals with severe and persistent mental illness to gather and participate in programming to assist in coping with their illness. There are recovery groups along with social, recreational, and fitness activities to promote overall wellness and fellowship. In addition, this program has a number of peer specialists who have specific training to work with individuals with mental illness and/or substance abuse issues. A calendar of the current month’s events can be found by clicking Calendar at the top of the page.
Youngstown – Community Center
Location: 1344 Fifth Avenue, Youngstown, OH 44504
Call: (330) 746-7721
Youngstown Community Center Calendar April 2025
East Liverpool – Peer Resource and Recovery Center
Location: 509 Market Street, East Liverpool, OH 43920
Call: (330) 385-7000
East Liverpool Peer Center April 2025
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PATH Homeless Outreach Program
The PATH (Project for Assistance in Transition from Homelessness) is a SAMSHA grant funded program that provides outreach in both Mahoning and Trumbull Counties to individuals who are experiencing homelessness — attempting to link them with resources and stable housing.
Coordinated Entry
Coordinated Entry serves as the central hub for all housing organizations within the Mahoning County Homeless Continuum of Care. Its primary objective is to streamline the housing process for individuals facing homelessness, eliminating the need for them to reach out to multiple agencies and endure prolonged waiting periods on various housing lists. Upon initiating contact through our call center, our Housing Entry Coordinator will contact the individual and conduct a comprehensive assessment to place them on the Coordinated Entry list. This process helps prioritize people who are most in need of assistance with housing in Mahoning County.
Housing Opportunities Program
This program provides rental assistance for up to two years to Mahoning County residents who are receiving services through agencies connected with the Mahoning County Mental Health and Recovery Board. Help Network also offers permanent and supportive housing vouchers through this program. Participants in both of these programs must be involved with the Mahoning County Mental Health and Recovery system. Help Network is also in a partnership with two other social services providers in the Commons at Madison, a permanent and supportive housing project designed for individuals with mental health and/or substance abuse issues.
Family Success Network
The Family Success Network is a child abuse and neglect prevention program geared toward all families in Columbiana, Mahoning, and Trumbull Counties. This program is designed to strengthen resiliency and increase protective factors for families through information and referral, Family Coaching, Triple P, Transition to Independence, and Money 101 programs. Through this voluntary program, at risk families can gain the knowledge and skills necessary to avoid child welfare intervention.
Call: (330) 718-7824 (leave a voicemail)
Website: Family Success Network
Dispute Resolution Services
Mahoning Valley Dispute Resolution Services is a confidential, neutral, and independent third-party mediation and dispute resolution service. Mediation services offer an effective and economical alternative to traditional dispute resolution options like courts and law enforcement. MVDRS is the sole regional provider of comprehensive mediation services to resolve disputes including civil actions, landlord/tenant, consumer, workplace, neighborhood and family.
Call: (330) 744-4244
Special Navigator for Families with Special Needs
This program offers free guidance and referral information to families that have children with developmental disabilities, mental health/emotional issues, substance abuse, autism spectrum disorder, epilepsy, and more. A Parent/Family Specialist provides free support, guiding families to navigate the maze of educational, medical, mental health, substance abuse matters, and community support services. This service is available for Mahoning and Trumbull County residents.
2024 Respite and Summer Programs: Click Here.
More Resources: Click Here.
| Mahoning County | (330) 747-KIDS (5437) |
| Trumbull County | 211, ext. 244 |
WarmLine
WarmLine is a Peer-to-Peer service that specializes in helping individuals who are struggling with mental health or substance abuse issues or know of someone who just needs someone to talk to.
Current days and hours:
| Monday | 3-11 p.m. |
| Tuesday | 4-10 p.m. |
| Wednesday | 4-10 p.m. |
| Thursday | 4-10 p.m. |
| Friday | 3-11 p.m. |
Call: 1-866-303-PEER (7337)
Food Pantries and Free Meal Sites
Get information about area food pantries and free meal sites sent directly to your cell phone. At the prompt, enter “1” for information about food pantries, or “2” to learn about free meal sites near you.
Text: HELP NETWORK to 898211
Flyer: Food Pantries and Meal Sites
Survivors of Suicide Support Group
A grief group for families and friends who are coping with the death of a loved one due to suicide. Mahoning and Columbiana County residents can attend meetings in Columbiana County. A list of meeting dates and times are available in the Calendar section of the website.
Call: (330) 747-5111
Meetings: Calendar
Victims Assistance
The agency offers immediate crisis intervention and emergency linkage to victim services, rape counselors, and domestic violence professionals/shelters. A Victims Advocate provides community support, advocacy and reassurance to victims of crime following a traumatic experience.
Senior Line
Information and referral and support services are available to the 55+ population of Mahoning, Trumbull, and Columbiana Counties.
Suicide Prevention Education
Speakers are available to discuss suicide prevention at schools, groups and trainings.
Deaf and Hearing-Impaired
Help Network of Northeast Ohio is able to assist deaf and hearing-impaired individuals via the TDD with all services listed and to contact interpreter services after hours.
Ohio Relay Services: 1-800-750-0750
