Help Is Here


If you and your family are struggling with challenges in your daily life, Help Network of Northeast Ohio is here for you. We administer or refer to a wide variety of emergency and non-emergency assistance programs that can get you the help you need.

Unless otherwise indicated, Dial 211 24 hours a day 7 days a week to learn more about any of the following programs:

Suicide and Crisis Intervention/Prevention

24/7/365, Help Network’s hotline is for individuals contemplating suicide, or concerned friends or family members seeking help for a loved one.  We are also a call center for the National Suicide Prevention Lifeline for our local region and back up other centers in OHIO.  Help Network is also a 24-hour crisis intervention hotline for individuals experiencing any type of crisis.  Please call the number for your area listed at the bottom of this page.

Suicide Prevention Education

Speakers are available to discuss suicide prevention at schools, groups and trainings.

Survivors of Suicide Support Group

A grief group that meets in Mahoning and Columbiana Counties for families and friends who are coping with the death of a loved one due to suicide.

Survivors of Suicide Support Groups for Mahoning and Columbiana Counties – please go to the Calendar page or call 330-747-5111 – Administration for information.

211 Information and Referral

A comprehensive, up-to-date database of community resources available 24 hours a day, offering centralized information and referral for individuals seeking various services in the community- whether via programs offered by Help Network of Northeast Ohio or referral to other agencies. Dial 211, or you can also access the database of community resources by visiting the home page of this website.

Deaf and Hearing-Impaired

Help Network of Northeast Ohio is able to assist deaf and hearing-impaired individuals via the TDD with all services listed and to contact interpreter services after hours. Hearing-impaired callers may also contact the Ohio Relay Services at 1-800-750-0750.

Dispute Resolution Services

Mahoning Valley Dispute Resolution Services is a confidential, neutral and independent third-party mediation and dispute resolution service. Mediation services offer an effective and economical alternative to traditional dispute resolution options like courts and law enforcement. MVDRS is the sole regional provider of comprehensive mediation services to resolve disputes including civil actions, landlord/tenant, consumer, workplace, neighborhood and family. Call (330) 744-4244 for more information.

Family Success Network

The Family Success Network is a child abuse and neglect prevention program geared toward all families in Columbiana, Mahoning and Trumbull Counties.  This program is designed to strengthen resiliency and increase protective factors for families through information and referral, Family Coaching, Triple P. Transition to Independence and Money 101 programs.  Through this voluntary program, at risk families can gain the knowledge and skills necessary to avoid child welfare intervention. click here for further information

Food Pantries and Free Meal Sites

To get information about area food pantries and free meal sites sent directly to your cell phone, text HELP NETWORK to 898211. At the prompt, enter “1” for information about food pantries, or “2” to learn about free meal sites near you.

Help Network of Northeast Ohio Food Pantries and Meal Sites Flyer

Homeless Outreach Program

The PATH (Project for Assistance in Transition from Homelessness) is a SAMSHA grant funded program that provides outreach in both Mahoning and Trumbull Counties to individuals who are experiencing homelessness — attempting to link them with resources and stable housing.

Housing Opportunities Program

Help Network offers permanent, supportive and traditional housing through this program. Participants must be involved with the Mahoning County Mental Health & Recovery system. Help Network is also in a partnership with two other social service providers in the Commons at Madison, a permanent and supportive housing project designed for individuals with mental health and/or substance abuse issues.  We are also coordinated entry for the Mahoning County Continuum of Care.  After hours, call 211.

Intensive Guardianship Program

This program is for individuals who are in need of a Guardian to oversee them. It can only be accessed through referrals from the Mental Health & Recovery or Developmental Disabilities systems that contract with Help Network for Guardian Services.  In addition, the probate court has ultimate approval of all the guardianships.

Payeeship Programs

The Payeeship Program provides support to individuals who are unable to manage their income. These individuals are referred by the Mental Health & Recovery or Developmental Disabilities providers for consideration. This service is provided for individuals from Mahoning and Trumbull counties. The program is located at 261 E Wood St. in Youngstown.

Peer Resource and Recovery Programs –

Youngstown and East Liverpool

Here, individuals with severe and persistent mental illness gather and participate in programming to assist in coping with their illness. There are recovery groups along with social, recreational and fitness activities to promote overall wellness and fellowship. In addition, this program has a number of peer specialists who have specific training to work with individuals with mental illness and/or substance abuse issues.  This program is offered at The Community Center, 1344 Fifth Avenue in Youngstown and the Peer Resource and Recovery Center, 509 Market Street in East Liverpool.

Youngstown Community Center Calendar November 2023

Youngstown Community Center Calendar December 2023

East Liverpool Community Center Calendar November 2023

Senior Line

Information and referral and support services are available to the 55+ population of Mahoning, Trumbull and Columbiana Counties.

Special Navigator for Families with Special Needs

This program offers free guidance and referral information to families that have children with developmental disabilities, mental health/emotional issues, substance abuse, autism spectrum disorder, epilepsy…to name a few. A Parent/Family Specialist assists families and professionals in locating programs, services and information by calling 330-747-KIDS (5437) ext. 244. This service is available to Mahoning and Trumbull County residents. The Respite and Summer Programs for Families with Special Needs document, which is updated each spring, can be viewed and downloaded by clicking here. Please call for additional information.

Victims Assistance

The agency offers immediate crisis intervention and emergency linkage to rape counselors and domestic violence professionals/shelters. A Victims Advocate provides community support, advocacy and reassurance to victims of crime following a traumatic experience.


Currently, WarmLine days and hours are Monday and Friday 3 p.m. – 10 p.m., Tuesday, Wednesday, Thursday 4 p.m. – 10 p.m.  

A Peer-to-Peer service that specializes in helping individuals who are struggling with mental health or substance abuse issues or know of someone who just needs someone to talk to.

1-866-303 PEER (7337).